. If the issue remains unresolved, please get back to us and we would be happy to help. These are found on the StarTech. It is important to be aware of the range of the Bluetooth adapter, and the distance to the Bluetooth device that pairing is being attempted with. I am now seriously considering junking this mouse and buying an alternative - the time vs cost equation has tipped the balance. If one of the devices is class 2, both devices will operate at the range of class 2.Next
Before you install drivers and software for the device, make sure that your operating system is current for example, the most recent service pack is installed. In order to achieve the maximum range defined by a Bluetooth class, both devices must support the same class. If you have a second Bluetooth adapter, you should test with it as well. You can be check which operating systems a device supports on the StarTech. Hi Barry, Welcome to Microsoft Community. Hi Romel, Thanks for the suggestions.Next
You may also need to confirm this code on your device. The range of the adapter can also be viewed under the Technical Specifications tab for the device. Pin Count 28 Pin Count describes number of leads attached to package body or number of contact points for each component. A global provider of products, services, and solutions, Arrow aggregates electronic components and enterprise computing solutions for customers and suppliers in industrial and commercial markets. To pair a Bluetooth device to your computer, complete the following: Note: These instructions require that your Bluetooth device's drivers are already installed, that the Bluetooth interface is enabled, and it is in Discovery mode. Whether you're celebrating anniversary or getting through adversity, there's a song that fits the moment.Next
Sous Windows 8, le pilote fonctionnait correctement. Make sure that this code matches the code on your device and click Yes. If you recently upgraded from one version of Windows to another, power outages, viruses, or other computer problems, it's possible that the drivers have become corrupted. The drivers for this device are native to your version of Windows. Connect your Bluetooth device to your computer and Windows will automatically install the drivers. Backwards compatible with Legacy Bluetooth Equipment Bluetooth 3. Downloading and installing the latest drivers can resolve these types of problems.
Profiles define exactly how Bluetooth technology is used in specific situations. We hope to hear from you soon. The most up-to-date drivers and software should be used with the Bluetooth adapter. Sorry to know that the Bluetooth dongle fails to work on Windows 10. Depuis la mise à niveau vers Windows 10, le pilote n'est plus compatible.Next
When you troubleshoot issues with a Bluetooth adapter, there are some quick tests that you can complete to rule out potential problems. For example, if you wish to communicate at a 100m range, both Bluetooth devices will need to be class 1 devices. I have searched and cannot find anthing. Hi Douglas, There is a possibility that the problem is with the Bluetooth mouse or Bluetooth 4 dongle driver. I suggest you to follow the troubleshooting steps in below article and check if it resolves the issue. Yes, I tried all of that without success prior to my posting. Most hardware interfaces require driver software to work properly.Next
The below table outlines the average power output and range of the four Bluetooth classes: Class Average power Average range 1 100 mW ~100m 2 2. Laser radiation is present when the system is open. Many Windows 10 users are reporting this problem as well. Extract the files using the instructions in Step 2. If the drivers do not automatically install, or your device does not function as it should, you can install the latest drivers from StarTech. If you encounter issues pairing with a Bluetooth device, another device should be tested if possible. Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file.Next
I had problems with this driver too. Bluetooth Profile Bluetooth profiles are additional protocols that that more clearly define the Bluetooth standard for very specific uses. I would uninstall all of the software related-ed to this software and use the generic Bluetooth radio driver which it should install when you put it in. If it does work you must have the wrong driver just got to device manager and uninstall and delete driver and then try again. The company maintains a network of more than 345 locations serving over 80 countries.Next