Reboot the system and reinstall the bluetooth headset. If you want a really nice pair get the Jaybirds. Go to start and type services. But, I really want to thank you for all the time and advice you have gave me. None the less not being able to download these drivers from the driver site is really disconcerting.Next
Didn't work for me, and I can't seem to find the way, nor do I have the patience to look for, how to post a new thread. We also did some head banging to see how well they stuck in place, and despite the support loops feeling fairly weak, they held in quite nicely. It made me feel good to prevent another person from having to go through what I went through with Dell. Conclusion: I feel this is a miss. This makes voice prompting useless to me. Pushing end-users to find the right drivers for these common peripherals, is one of the stupid ideology behind user-experience. It seems headset manufacturers refer to the dongle makers.Next
I still am uneasy on the reliability of these headphones in the long run since mine broke so easily. Second, I can pair succesfully my Q12 device to my smartphone. I have completed probably three dozen or more clean installs, built custom computers ect. I've tried probably 5 or 6 different drivers so far and the only one that successfully installs is the one from Asus using the most recent Broadcom drivers. I have the same problem with other laptop Windows 7, Lenovo Thinkpad X240.
Hopefully this will also eliminate anyone assuming I just don't know what I'm doing. I will likely be continuing to use my wired earbuds instead of these despite the wireless convenience these could have provided. I tend to wear the smaller inserts and they fit me well. What i found in the competition was just lacking, some had reports of thin cable breaking, too bulky, etc. Thanks and Regards, Shekhar Sharma Hello, did you read my statement? I know the word 'frustration' after trying all day on Dell, etc to find out why the Bluetooth on my Studio laptop won't work. Please do let us know if you need any further assistance. From what I've seen there are versions of the 1737 with a Broadcom card included.Next
It could have been a good product and had some good ideas. So, I have no idea what they're saying, but have gotten to figure it out. But I guess I was expecting too much from some cheap earbuds. Overall, the clarity is not great, but should get you by. They don't move around a lot either. Refer: Open the Hardware and Devices troubleshooter It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly. Dell really has one mess in it's support department.Next
I gave them to a friend and ordered another pair myself. I appreciate you for providing details about the issue and your efforts towards resolving it. We need some more information about the issue so that we can help you better. Then you do what Jaymac said because windows did not wait for the device to be in pairing mode, so it can not be paired yet. It would make sense if the dongle providers would make the profile drivers, as they can be dongle specific.Next
While big, they are quite light. Microsoft is struggling with it's drivers inventory. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Now when i plug it in to the charger the red charging light no longer appears, and I cannot turn it on. Or click the button to read more reviews or purchase these phones which feature exclusive technology that doubles their playtime to a solid 5 hours! What is the model number of your Dell laptop? Hello Julie, Thank you for posting your question on Microsoft community.Next
So much for earbuds of the future. I don't have a bluetooth headset so I am flying blind here. Other than that I liked these earphones, and would have probably rated it 4 stars for value, until it stopped working 4 months later yesterday. Also can you confirm the Bluetooth version in your Dell? After a few hours of trying to figure this out; re-installed Bluetooth drives etc. I have tried various options : 1 - I have. My biggest concern when buying was actually how far they would stick out from the head. Now the Cons: The bit that's suppose to provide extra security is very flimsy and do next to nothing.Next